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Publisher/FAQ


Welcome to Flurry Publisher Frequently Asked Questions

Contents


How can I find Flurry Clips in the new SDK?

The latest SDK v4.x for iOS and v3.x for Android contains both our existing Analytics functionality as well as the new Advertising functionality. By integrating Flurry Ads, you will receive all of Flurry’s ad products, including app recommendations, clips, reengagement, and AppSpot, Flurry’s ad network mediation and adserving platform.


Which SDK version includes support for armv7s and iPhone 5?

SDK v4.0.4 (and above) and v3.1.2.


Why isn’t there a call to enable AppCircle in the new SDK?

In the new SDK, you need to initialize the ad system and request ads. It requires creating an ad space on the developer portal, and calling it inside your code. Once introduced inside the code, these ad spaces can be controlled server side to modify of placement, rewarded/non-rewarded, catalog/takeover view and orientation on the developer portal itself.


What is AppSpot?

AppSpot is Flurry’s ad monetization platform for app makers. Everyone who signs up to be a publisher with Flurry automatically receives AppSpot. Publishers can use AppSpot to receive ads from AppCircle, Flurry’s ad network, as well as manage other ad networks and direct sold advertising.


What is the difference between AppSpot and AppCircle?

AppSpot is Flurry’s platform for publishers to manage their ad monetization. AppCircle is Flurry’s ad network.


How do I enable AppSpot network mediation and direct adserving?

Contact us at publishers@flurry.com.


What is an Ad Space?

An Ad Space is an area within your app that is designated to display ads. You can create as many Ad Spaces as you like, and customize the size and serving rules of each. You can only use Ad Spaces if you use the latest SDK.


How is an Ad Space different from a Hook?

With earlier Flurry publisher SDKs, you defined a hook in your client code to receive AppCircle ads. Hooks did not allow you to make any changes to your serving rules after your app went live. With the current SDK, Flurry introduced Ad Spaces as a place you designate to display ads. Ad Spaces allow you to change your serving rules from the server, giving you more flexibility after your app is live.


What is a custom publisher background?

It is a publisher-controlled background image intended for use with interstitial ads. When in use, the background image is shown at 60% opacity, and the interstitial ad is reduced to 80% of its original size with a 5px silver border around it. This feature aims to improve user experience and potentially increase the appeal of the advertised product by making the ad appear more integrated with the app. Click here for the creative requirements.


Is a callback url required to set up rewards functionality?

Yes, it is required to set up a server to receive notifications from Flurry through the callback url. You can enter this callback url, as well as the quantity, type and image of the reward on the developer portal itself. Please refer the following link for more details here.


How do I set up my rewards?

If you want to designate an ad space as rewarded you must first define your rewards on the Rewarded Options page. For more information, click here.


How do I specify the amount of rewards to be given to the user?

You can enter the amount of reward you want to give to the user for every $1 earned by you. The amount of reward displayed to the user depends on how much revenue will generated for completing the action. It is also possible to enter a minimum amount of reward to be given to the user irrespective of revenue earned.


Why aren’t my callbacks working?

Callbacks can fail for several reasons. First and foremost, it is important to double check your callback set up. Make sure that your URL is correct, and that all params that can be filled out by Flurry are included. It is always a good idea to verify with the dev portal tools that the end point is being reached.

If the dev portal is giving a failure on contacting your server, make sure that your server is online and that it is returning a 200 response when the callback comes in. Flurry uses this 200 response to determine if a callback is successful. Without it, we assume it has failed.


Where can I find code examples?

Find the appropriate Technical Quick Start Guide for your platform here.


Which ad networks are supported in ad network mediation by Flurry?

On iOS, the following networks are supported:

  • iAd
  • AdMob - SDK Version 6.2
  • Greystripe – SDK Version 4.0
  • InMobi - SDK Version 3.6.0
  • Mobclix - SDK Version 3.2.0
  • Millennial - SDK Version 4.6.1


On Android, the following networks are supported:

  • AdMob - SDK Version 4.3.1
  • Millennial - SDK Version 4.6.0
  • InMobi - SDK Version 3.5.0
  • Mobclix - SDK Version 3.2.0


Where can I get detailed information on the methods and classes used to integrate Flurry SDK?

Here


How do I set up an offerwall using the new Flurry SDK?

You need to create an ad space on the developer portal and call it inside your code. Other settings such as placement, orientation, rewarded can be modified any time from the developer portal itself. To get an offerwall, choose set up your ad space as Full Screen, Rewarded and Catalog View on the developer portal.


How do I test ad spaces?

In your app, simply calling the appropriate methods with the ad space name in question should result in the types of ads that the ad space provides.


I’ve set up specific filters for my Ad Space. How can I easily copy that to other ad spaces?

You can set up filters for a specific Ad Space and copy those settings to another ad space. Under Advanced Options>Filters, you will see a drop down on the right to select the Ad Space that you’d like to copy the filters from.


Will my existing hooks work with the new SDK?

No. You will need to create new Ad Spaces with the new SDK.


Where do I learn more about where what AppCircle ads are shown?

Publishers on the iOS platform are eligible to receive AppCircle Recommendations, Clips, and Re-Engagement ads, depending on what options you select. Android publishers can receive AppCircle Recommendations and Offer Walls, depending on your selection.


How do I control what AppCircle ads are shown?

For help with managing what types of AppCircle ads can show in your Ad Space, contact publishers@flurry.com.


How long does it take for changes in ad preferences to take effect?

Most ad preference changes take effect within 10 minutes.


Where can I learn more about promoting my app with Flurry?

As a Flurry publisher, you receive a 25% boost on every earned dollar that you use to fund an AppCircle acquisition campaign. Learn about advertising with AppCircle by clicking this link: [[1]].


How do I receive my money?

Cash out your money by navigating to Manage->Billing Summary under the Publisher tab in the developer portal, and choosing the Cash Out button.


How often is reporting updated?

Reporting data can take several hours to display within the developer portal.


Where can I export my reporting data?

At the top right of every chart is a “Download CSV” link. The link will include the date range and zoom interval (days/weeks/months) selected on the chart.


Where in my app should I put my Ad Space?

For interstitials, place your Ad Space at natural breakpoints in the user experience, such as after a completed round. For banners, placements at the top of the screen tend to perform better than placements at the bottom of the screen.


How do I control what ads show in an Ad Space?

You can filter what ads show in your Ad Space by setting filters under the Advanced Options section of your Ad Space setup. Filters are available for app store id, advertiser name, app name, and app maturity level.


How do I exclude certain advertisers from showing in my Ad Space?

In the Advanced Options section of your Ad Space setup, you can filter out advertisers by advertiser name, app name and app store id.


How long does integration take?

You can set up a basic ad space and include it in your app code very quickly. A publisher familiar with the process can complete integration in 10 minutes.


Do I need access to the dev portal to create an ad space?

If you are a developer who is experienced with setting up Ad Spaces, you will be able to do it without the dev portal. Your ad space will be recognized by the server automatically. But we highly recommend that most publishers use the dev portal to minimize the chance of error.


Do I need to be a developer to create an ad space?

No, Flurry designed the Ad Space set up for everyone. Any non-technical user can create and edit an Ad Space. Once the Ad Space is created in the developer portal, the user can email or copy and paste the Ad Space code for the person responsible for integrating the code into the view controller.


What changes can I make to the Ad Space after the app is live?

You can change your ad mix and ad filters from the publisher tab in the developer portal.


Can I change the look and feel of AppCircle ad units?

Not today, but look for this feature soon.


Should I add rewarded ad units to my app?

If you have virtual currency in your app, you can earn significantly more ad revenue by using rewarded ad units.


Can I change my ad unit from rewarded to non-rewarded and vice versa?

Yes, you can change the settings of your Ad Space from Flurry’s developer portal. Changing a space from rewarded to non-rewarded can be done a just a few minutes.


Where can I find ad specs for direct-sold image and rich media campaigns?

You can download the latest Flurry Ad Specs here.


I've looked through all the relevant areas of the Support Center and read the FAQ, but I still have questions.

We'd love to hear from you. Please send us an email to the appropriate address below:

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Publishing support
publishers@flurry.com
Integration support
support@flurry.com