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Revision as of 06:52, 19 November 2011 by Anthony
Welcome to Flurry Frequently Asked Questions
Where’s my data?
Flurry Analytics processes real data several times a day. If you just implemented Flurry Analytics you should expect to see data reporting to your project's analytics page every hour or so from when you first launched your application integrated with Flurry Analytics.
How do I know if a new version of my SDK/Agent code is available?
View the project you are currently working on. If there is a new version of the SDK available you will notice the NEW SDK Upgrade Available link located next to the Create New Version and View Changes Logs links on the bottom of your project.
Click on the NEW SDK Upgrade Available link to download the latest SDK
NOTE: If you are using the JavaME Agent version you will have to re-upload your Java application for the new Flurry Analytics changes to take place.
What happens with my data during maintenance?
We continue to collect data from mobile applications even during maintenance. If you are using Flurry Analytics to monitor your mobile applications you will not lose any data due to this maintenance period.
Is there a way to ignore "test" data or specific devices for analytics?
Unfortunately we currently do not have a way to "reset" data at this time. You may want to try the following approach to prevent test data from appearing in your stats. Create two projects. One project for development/testing and one project for consumers. When you are ready to send the application to the public you can swap to the project key that points to the consumer project.
Another alternative is to set the CUSTOM TIME FRAME in the analytics view of the application to the date the application is released. That way no previous data from testing/development will show in this time frame.
I've looked through all the relevant areas of the Support Center and read the FAQ, but I still have questions.
We'd love to hear from you. Please send us an email to the appropriate address below: